English (US)
Frequently Asked Questions About Living at Rise at the Preserve
What leasing options are available?
We offer 6-12 month leases.
Do you offer individual leases & co-living?
We do not offer individual leases (by-the-bed) with co-living arrangements (individual leases with private rooms and shared commons spaces). We offer a single lease with everyone 18 years and older on the same lease.
Do you accept Section 8 vouchers?
Yes, we accept Section 8 vouchers.
Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?
Apartments cannot be sublet or listed on short-term rental platforms such as Airbnb or VRBO.
Is renter's insurance required?
You are required to carry a minimum of $100,000 Personal Liability Insurance Coverage. Rise at the Preserve provides the policy, which is charged as an additional monthly fee.
Is there a security deposit and is any of it refundable?
Security deposit is dependent on credit and is refundable at move-out unless there are any amounts owed or damages incurred.
What are the hours for the fitness center?
Monday-Saturday 9AM-5PM
What are the hours for the pool? Is it open seasonally?
8AM - 10PM
What are the hours of the laundry facility?
24/7
Are apartments internet/cable ready? Is there a separate charge? How do I set it up?
Yes, our apartments are internet/cable ready through Cox.
How do I get my packages/do you have package lockers?
Front door delivery or USPS mailboxes. Our leasing office does not accept packages.
Are BBQ grills available?
Yes
What is the smoking policy?
No smoking inside unit. Smoking is allowed on the property.
Do you allow pets; if so, do you have pet amenities?
Yes, Rise at the Preserve is a pet-friendly community. Enjoy our dog park and walking paths!
What is the parking situation?
We have reserved covered parking, all uncovered parking is first come-first serve.
What schools are in the area?
Orangewood Elementary School, Washington High School
How far is it to the nearest airport or train station?
Phoenix Sky Harbor Airport is located 13 miles from Rise at the Preserve.
Are you near any transportation routes? Which ones?
We are located minutes away from the I-17.
Do the apartments have air conditioning?
Yes, all apartments have air conditioning.
What type of flooring do the apartments have?
Our renovated apartment units offer wood plank vinyl flooring.
Is there a bathtub or just a shower?
Apartments feature a space-saving tub/shower combo.
What kind of appliances and features does the kitchen have?
Our renovated apartment units offer stainless steel appliances, including a refrigerator, stove, oven, microwave, and dishwasher.
Do kitchen sinks have a garbage disposal?
Garbage disposals are available in select apartment homes.
Do apartments have dishwashers?
Dishwashers are available in select apartment homes.
Does the apartment come with a microwave?
Yes